Clarity Care At Home

Your Trust, Protected

Clarity Care Privacy Policy

At Clarity Care at Home, your privacy matters as much as your well-being. Learn how we collect, use, and protect your personal information with compassion, dignity, and care.

Introduction

Clarity Care At Home LLC respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit claritycareathome.com, contact our team, or inquire about our non-medical home care services.
Our goal is to handle your information responsibly while providing compassionate home care support to individuals and families in Charlotte, North Carolina, and surrounding communities.

2. Information We Collect

We may collect the following types of information, depending on how you interact with our website and services.

Personal Information: Information you voluntarily provide through contact forms, email, or phone, such as your name, phone number, email address, and other contact details.

Care Inquiry Information: Information you choose to share about your home care needs, service preferences, scheduling requirements, or the needs of a family member.

Employment Information: If you apply for a position with Clarity Care At Home LLC, we may collect information you provide through a careers or application form, such as your name, contact information, employment history, qualifications, and resume.

Website Usage Information: Certain technical information may be collected automatically, depending on the website’s configuration. This may include your IP address, browser type, device information, pages visited, and general website usage data.

Please do not submit sensitive medical, financial, or other confidential information through a general website contact form unless the form is specifically designed and approved for that purpose.

3. How We Use Your Information

Clarity Care At Home LLC may use the information collected to:

  • Respond to questions, requests, and home care inquiries.

  • Provide information about our non-medical home care services.

  • Communicate with individuals, families, and prospective clients.

  • Review employment applications and respond to career inquiries.

  • Schedule consultations or coordinate service-related communications.

  • Maintain website security and improve website functionality.

  • Comply with applicable legal and regulatory requirements.

We use personal information only for purposes that are appropriate and permitted by applicable law.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity, and improve the user experience.

Cookies are small files stored on your device by a website. Depending on the tools installed on our website, they may help remember preferences, measure website traffic, or support other website features.

You can manage cookies through your browser settings. Disabling certain cookies may affect how some website features function.

If analytics, advertising, or other tracking technologies are used, their actual practices should be reflected in this policy and any applicable cookie consent notice.

5. How We Share Information

Clarity Care At Home LLC does not sell personal information collected through its website.

We may share information when reasonably necessary with:

  • Service Providers: Website hosting companies, form processing providers, email services, and other vendors that help operate our website or business.

  • Professional Advisors: Legal, accounting, or other professional advisors when necessary.

  • Legal Authorities: Government agencies, regulators, courts, or law enforcement when disclosure is required or permitted by law.

  • Business Transactions: Relevant parties in connection with a potential or completed business transaction, where permitted by applicable law.

We limit information sharing to what is reasonably necessary for the relevant purpose, subject to applicable legal requirements and our agreements with service providers.

6. Data Security

We take reasonable measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, email system, or electronic transmission method can be guaranteed to be completely secure. Please avoid sending sensitive personal or medical information through unsecured communication channels.

7. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, meet applicable legal obligations, resolve disputes, and maintain appropriate business records.

The length of time information is retained depends on the type of information, the reason it was collected, and any applicable legal requirements.

8. Third-Party Websites

Our website may contain links to third-party websites or social media platforms. These websites operate independently and have their own privacy policies and practices.

Clarity Care At Home LLC is not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review their privacy policies before sharing personal information.

9. Children's Privacy

Our website is intended for individuals seeking information about home care services and related business inquiries. We do not knowingly collect personal information online from children under 13 without appropriate authorization where required by law.

If you believe a child has submitted personal information through our website inappropriately, please contact us so we can review the situation and take appropriate action.

10. Your Privacy Rights

Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access, correction, deletion, or information about how your data is processed.

You may contact us to ask questions about your information or to submit a privacy-related request. We may need to verify your identity before processing certain requests.

We will respond to requests in accordance with applicable law.

11. Health Information and Home Care Inquiries

Clarity Care At Home LLC provides non-medical home care services. Information shared through our public website is not automatically protected by the same privacy requirements that may apply to information handled in a regulated healthcare setting.

Please use appropriate communication channels when discussing personal care needs or sensitive health information. Where specific healthcare privacy laws or other confidentiality obligations apply to our operations, we will handle information in accordance with those requirements.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our website, business practices, or applicable legal requirements.

Any changes will be posted on this page with an updated effective date. We encourage visitors to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or how Clarity Care At Home LLC handles personal information, please contact us.

Clarity Care At Home LLC

Location: 5601 Executive Center Dr, Suite 201-BB
Charlotte, NC 28212

Phone: 980-271-0982

Email: claritycareathome@gmail.com